Our normal delivery times are as follows:

Standard delivery - 2-3 days after placing order

Express delivery - 1-2 days after placing order

These times are based on the courier services we use. They may fluctuate based on any delays they may face.

Standard shipping costs £3.50, while Express Shipping costs £5.00.

Orders over £40 are eligible for free standard shipping. If your order meets this criteria, you will see the option for free shipping when selecting your shipping during checkout.

Yes, as mentioned above we offer free shipping on orders over £40. If your order meets this criteria you will see a free shipping option when choosing your shipping during checkout.

At the moment, we only ship to the UK and Ireland. We hope to broaden our shipping destinations in the near future.

To keep updated on this, you can sign up to our email list using the section at the bottom of the page.

Yes. We use Royal Mail Tracked 24 and Tracked 48 services so when you order you should receive a tracking code to keep tabs on your order.

If you have ordered and haven't receive this, please get in touch with our team at info@homecosmetics.co.uk.

Tracking - https://www.royalmail.com/track-your-item

You can track, manage, or rearrange your delivery if you aren't going to be home to receive it. We advise you to download the Royal Mail app for tracking. 

Alternatively, you can track your Royal Mail order here: https://www.royalmail.com/track-your-item

If your order is showing as delivered and you can't locate it, check with your neighbours, or any safe places it could have been left. 

If you track your parcel using the tracking number in the shipping email, you should be able to see if the parcel was left in a safe place or with a neighbour. 

If you still can't locate it, get in touch with us by emailing info@homecosmetics.co.uk and we will investigate the issue.

We accept all major credit cards as well as PayPal, and allow payments through Klarna. We also offer express checkout with Apple/Google Pay, Shop Pay and PayPal Express Checkout.

Yes, we now offer a buy now, pay later feature through Klarna.

• Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply.

If you haven't received any confirmation, please check your junk mail as it may have landed in there.

Alternatively, get in touch with our team, they will be able to tell you if payment was taken and re-send any confirmations. Contact them at info@homecosmetics.co.uk.

All orders include a hard copy of the VAT invoice alongside your products.

We advise ensuring your order is correct before placing it, as it may not be possible to amend your order before it is despatched.

If you think you need to make an amendment to your order please reach out to us as soon as possible at info@homecosmetics.co.uk.

Please note, Home Cosmetics is not liable for undelivered orders where an incorrect or incomplete address has been used.

Promotional codes can be applied at checkout. Please ensure the code is added to the correct field. You should see the discount applied in the checkout before proceeding with the order.

Please note that only one promotional code can be applied to each order.

Our warehouse is open Monday to Friday, from 9am to 5pm. We aim to despatch all orders the same day they’re placed, but please allow up to the next working day.

Once it’s on its way, you’ll get an email with your tracking number (check your junk folder just in case).